RobinAge.com is a site that is committed to providing safe, secure and fun information to people of all ages, and especially to children. It is designed to allow users to express opinions, read news, participate in polls and enter contests.
Since most of the visitors to this site are children, RobinAge.com takes special care to protect the personal information of its users. We are dedicated to helping our visitors learn how to exercise control over personal information while exploring the Internet. We also make efforts to ensure that children only access content that is appropriate for them. Our priority is to ensure that our users can share ideas and engage in online activities within a safe and secure environment.
Site Features and Monitoring
All content sent in by users and displayed on the site is rigorously screened by moderators to ensure that no personal contact information about a user is inadvertently revealed. All site content is also monitored by moderators to ensure that it is appropriate for children.
The Information Collected
When visitors come to our site, we automatically collect some non-personally identifiable technical information, such as the type of computer operating system (Example: Windows or Mac), the user’s IP Address, the web browser (Example: Internet Explorer) being used and information regarding the Internet service provider. We may sometimes use the information collected to improve site design and content, to personalise a user’s experience and to offer products, programmes and services of interest to users.
When a user submits material through the ‘Feedback’, ‘Write to Us’ or ‘Subscribe to RobinAge’ sections, we directly collect personal information from the user (Example: first name, e-mail address, shipping address). We ask for this only to communicate with the user about support, security, privacy or administrative issues. Other information we ask for, such as school and date of birth, is used by RobinAge.com for research purposes to better understand who our users are.
All the information that we collect about our users is stored in a secure data facility and is only available to authorised personnel at RobinAge.com. Content contributed by users is visible to other users of RobinAge.com along with the contributing user’s name, class, school and city. User content that is on display on the site is screened by RobinAge.com moderators to ensure that no personal contact information (Example: e-mail address, shipping address, telephone number) is revealed to other users, thus ensuring a safe environment for children.
The financial information that a user enters to subscribe to RobinAge is not stored by us, but only by our payment gateway service provider for the purpose of processing debit/credit card payments made to us. This information is safeguarded with extremely high, bank-level security and all debit/credit card processing is done using completely secure, industry standard encryption to secure and encrypt your credit card transaction and other personal information.
Content submitted to RobinAge, including on the Wall of Fame, may be used across all of RobinAge’s different platforms and derivatives, versions, editions and adaptations, both physical and digital, across all territories. The content will be suitably credited wherever possible depending on the use.
If the parent or guardian of an under-18 user of RobinAge.com objects to any content or information posted by their child, they may contact RobinAge and we will delete it. Parents or legal guardians may also request that RobinAge.com remove children’s personal information at any time. They can do this by sending an email to [email protected]
Security and Protection of Information
We take additional precautions to secure and protect the information we collect. However, no information collected over the Internet can be guaranteed to be completely secure. If we become aware of a security breach that may affect a user’s personal information, we will immediately notify the user via the e-mail address provided. RobinAge.com does not rent or sell personal information to any third party. We will only share the user’s personal information under the following circumstances: to comply with a subpoena, court order, or other legal proceeding or if otherwise requested by a legitimate law enforcement body to cooperate in their investigations; to prevent, investigate or take some other action against illegal activities, potential fraud, potential physical threats to any person, violations of our terms of service or in any other way as required by law.